Privacy Policy
Effective Date: November 7, 2025
Who We Are
This Privacy Policy explains how IBurgers (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website or interact with our services in-store or online.
Business address: 311 E 45th St, New York, NY 10017, United States
Email: info@iburgers.com | Phone: +1 (646) 448-4686
Scope & Applicability
This Policy applies to personal information we handle when you browse our site, place orders, contact us, join our marketing lists, or engage with our pages, plugins, and integrations. It does not cover third-party websites or services that we do not control—please review their privacy notices.
Information We Collect
- Information you provide: name, email, phone number, billing and shipping addresses, order details, messages sent to us, and account information (if you create one).
- Payment details: processed by third-party payment providers; we receive limited payment confirmation data (e.g., last 4 digits, status) but do not store full card numbers.
- Automatic data: IP address, device/browser information, pages viewed, time stamps, approximate location, and cookies or similar technologies. See our Cookie Policy for details.
- From third parties: delivery partners, analytics and advertising partners, fraud-prevention and security vendors, and social/marketing platforms, as permitted by law.
How We Use Your Information
- Provide and improve services: process orders, payments, deliveries/pickups, returns, and customer support.
- Operate our site: maintain functionality, troubleshoot, secure, and prevent fraud or abuse.
- Personalize & communicate: send order updates, respond to inquiries, and (with consent where required) send marketing messages you can opt out of anytime.
- Analytics & performance: understand site usage to improve menus, features, and user experience.
- Legal & compliance: meet tax, accounting, regulatory, and record-keeping obligations.
Legal Bases for Processing (EEA/UK)
- Contract: to fulfill orders and provide requested services.
- Legitimate interests: operate, secure, and improve our business.
- Consent: for non-essential cookies/marketing where required (you may withdraw at any time).
- Legal obligation: to comply with applicable laws.
Cookies & Similar Technologies
We use cookies and similar tools for essential site operations, performance measurement, and (where enabled) advertising. For details or to update choices, visit our Cookie Policy .
How We Share Information
- Service providers: website hosting, e-commerce and checkout platforms, payment processors, delivery partners, customer support, email/SMS tools, analytics, and security vendors.
- Compliance & safety: to authorities or third parties when required by law, to protect rights, safety, and prevent fraud.
- Business transfers: in connection with mergers, acquisitions, or asset sales, subject to this Policy or a successor policy.
Your Choices
- Marketing: unsubscribe using the link in our emails or email us at info@iburgers.com.
- Cookies: manage preferences in our Cookie Policy or via your browser settings.
- Account & orders: request updates or deletion by emailing info@iburgers.com.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may also withdraw consent where processing is based on consent.
To exercise rights: email info@iburgers.com. We may need to verify your identity. If you are in the EEA/UK, you can also lodge a complaint with your local data protection authority.
California & U.S. State Disclosures
If you are a resident of California or certain U.S. states with privacy laws, you may have additional rights, including to know, correct, delete, and opt out of “sale” or “sharing” for cross-context behavioral advertising. We do not knowingly sell personal information for money. To submit a request or to opt out, contact us at info@iburgers.com .
Payments & Deliveries
Payments are processed by third-party providers. Their handling of your information is governed by their own privacy policies. If you choose delivery or pickup through partners, your information will be shared as needed to complete the order.
Data Retention
We keep personal information only as long as necessary for the purposes described, including legal, tax, accounting, and reporting requirements. Retention periods vary by data type and applicable law.
Security
We use reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure.
Children’s Privacy
Our services are not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided information, please contact us at info@iburgers.com so we can delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards for such transfers.
Third-Party Links & Features
Our site may include links to third-party websites or features (e.g., maps, review widgets, social media). We are not responsible for their privacy practices. Review their policies before providing personal information.
Changes to This Policy
We may update this Policy from time to time. The “Effective Date” above reflects the latest version. Continued use of our services after changes means you accept the updated Policy.
Contact Us
If you have questions or requests, contact us at info@iburgers.com or by mail at the address above. For faster order-related help, call +1 (646) 448-4686.